How meeting Santa at Santa Claus Office works: free entry, no advance booking, the queue, the Photographer Elf and the Express Pass that skips the line.
Free to walk in, open every day, no booking needed.
He is in every single day of the year, and walking in costs nothing.
Santa Claus Office is a log building right beside the main square of the village. You walk in through the door, past corridors full of elf clutter, and at the end of it Santa is sitting in his own room, ready to talk to you.
Getting in is free. You queue, you go in, you say hello, you talk for a moment. Nobody buys a ticket to meet Santa. You only pay if you want the pictures afterwards.
Santa needed one address that never moves. Somewhere a child from Japan and a grandmother from Spain can both walk into on an ordinary Tuesday in June, without a letter, an appointment or a password.
That is the whole idea of the office. Santa has welcomed guests in this room for more than thirty years, and plenty of people who queued here as children now bring their own children to the same door.
Santa's own elves work the door. If you feel shy in the queue, say so to one of us and we will walk in beside you.
You cannot book a meeting time in advance. If there is a queue, everyone waits their turn.
The busiest stretch runs from late November to early January. Come earlier in the day then, so you get in the same day.
Take no photos yourself during the meeting. The Photographer Elf takes them, and afterwards you can buy a digital package or a printed A4 picture.
If queueing with small children sounds hard, the paid Christmas Express Pass skips the line. It is booked through Santa Claus Office's own website.